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Terry Harmer
Fractional Leadership · Advisory · PE Diligence — Insurance & Financial Services

Senior transformation leadership,for exactly as long as you need it.

I'm Terry Harmer. For insurers, financial-services firms, and the investors behind them, I step in as a fractional or interim leader, an advisor, or a diligence partner — bringing twenty years of enterprise transformation, AI adoption and governance, and operating-model design to the work that matters, without adding to your headcount.

Partnered with McKinsey, EY, and Pivotal across a Fortune 250 insurer, a $10T global asset manager, and a Fortune 100 insurer — trusted by the firms to help design, and by the organization to deliver.

8-figure
operational savings delivered
3,000+
people through transformation
15 yrs
inside insurance & financial services
AVP
Continuous Improvement, Fortune 250 insurer
Three ways to bring me in

Fractional. Advisory. Diligence.

One senior operator, three levels of commitment. Start with a single advisory call, pull me into a diligence sprint, or bring me on fractionally to run the change. The experience is the same — you choose how deep you need it.

Run the change

Fractional & Interim Leadership

Senior leadership for the transformation you can't staff permanently — embedded, accountable, delivering.

  • Head of Transformation / Continuous Improvement
  • Head of AI Enablement & Governance
  • Interim Chief of Staff / delivery leadership
  • Enterprise operating-model & ways-of-working design
  • Turning an off-track program back to plan
Sharpen the decision

Advisory & Boards

An outside operator's read when the stakes are high and the path isn't obvious.

  • Executive & board advisory
  • AI adoption, governance & build-vs-buy strategy
  • Advisory-board seats (insurtech, AI tooling)
  • Transformation & operating-model review
  • Expert consultations & second opinions
Back the right deal

PE Diligence & Value-Creation

Buy-side and portfolio support for private equity investing in insurance and financial services.

  • Commercial & operational due diligence
  • AI / technology & delivery-capability assessment
  • Operating-model & cost-to-serve review of targets
  • Post-close 100-day & value-creation planning
  • Fractional portfolio-company transformation lead
Engagement & rate

Priced to match the commitment

Simple and consistent. One rate underpins everything; how it's packaged depends on the work.

Advisory calls & consultations

Hourly. A single call, a second opinion, or ad-hoc access when you need a read.

Diligence sprints & projects

Scoped as day rates against a fixed deliverable — a diligence read, an assessment, a 100-day plan.

Fractional & interim

A monthly retainer for a set number of days — embedded leadership without the permanent cost.

$400/hour
The common basis across advisory, diligence, and fractional work. Day rates and monthly retainers are scoped from there against agreed outcomes, so you always know the number before we start.
Background

Who you'll work with

Terry Harmer

Twenty years in enterprise technology, the last fifteen inside insurance and financial services across five institutions, rising from delivery lead to Assistant Vice President of Continuous Improvement at a Fortune 250 insurer. I now work independently — fractional, advisory, and diligence engagements for carriers, financial-services firms, and their investors. LinkedIn →

  • Led the redefinition of a Fortune 250 insurer's SDLC for AI readiness and the IT-wide AI upskilling behind it; buyer-side evaluation of the AI-governance tooling market for enterprise build-vs-buy. Client-side liaison to McKinsey on the enterprise operating-model program — eight-figure operational savings across 45 value streams and 1,500 practitioners
  • Senior Manager / Chapter Lead at a $10T global asset manager; scaled a customer-experience-led transformation from pilot to 3,000+ practitioners with McKinsey and EY; led an organization of 30
  • Delivered a core component of a Fortune 100 insurer's commercial surety platform — a multiyear, eight-figure program coordinated across US and EMEA teams
  • Author of the Velocity Governance thesis; founder of Concordance, the engineering-governance platform that operationalizes it
  • MSc, Trinity College Dublin · MIT Sloan, Implementing Agentic AI (2026) · Prosci Certified Change Practitioner · SPC · ICP-ACC

Best fit

Who this is for: insurers and financial-services firms carrying a transformation, AI-adoption, or operating-model challenge bigger than the bandwidth on hand — and private-equity investors who want a senior operator's read on an insurance or FS target, or hands-on help with a portfolio company.

Not a fit: renting hours for staff augmentation, or AI initiatives chasing the technology rather than the outcome. If that's the brief, I'll point you somewhere better.

Book a fit call →

Start the conversation

Thirty minutes. No slides, no pitch.

Tell me the problem — a transformation that's stuck, an AI decision you're weighing, or a deal you're diligencing. You'll get an honest read on whether I can help and how I'd approach it.

Book a Call

or email terry@conestogastrategies.com